Question 1

How quickly can you fix my motor failure?

Accepted Answer

In most cases, we can repair or replace a failed garage door motor within 2-4 hours of your call. Our technicians carry a full inventory of common motor parts and replacement units in their service vehicles. For standard motor failures, same-day service is almost always available. If you have a specialized or older model that requires ordering parts, we'll provide a temporary solution to keep your door operational and schedule the full repair as soon as the parts arrive, typically within 24-48 hours.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Garage door motor failure can result from several factors. The most common causes include age and wear (motors typically last 10-15 years), power surges from storms or electrical issues, lack of regular maintenance leading to strain on the motor, operating a door that's out of balance, stripped gears from forcing a stuck door, and overheating from heavy use or poor ventilation. We also see issues from moisture exposure in humid climates like ours here in North Carolina. Regular maintenance can prevent many of these issues and extend your motor's lifespan significantly.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new garage door installation affordable. We partner with several financing providers to offer plans including 0% interest for qualified buyers, low monthly payment options, and quick approval processes. Whether you're installing a single traditional door or upgrading your entire garage, we can find a payment plan that works for your budget. Contact us for a free estimate and we'll discuss all available financing options during your consultation.

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